NBI Clearance Center Directory 2026: Complete List by Region
This directory lists 125 active NBI Clearance Centers across the Philippines for 2026, including the Main Office in Manila, regional and district offices, mall-based satellite centers, and LGU One Stop Shop sites. Every branch connects to the same national database, so your clearance carries equal validity no matter which one issues it. This guide organizes them by region using the NBI’s own published office data, explains the difference between office types, and walks you through choosing and booking the right one.
What Is an NBI Clearance Center?
An NBI Clearance Center is a physical office of the National Bureau of Investigation where applicants complete biometrics and receive their NBI Clearance after booking an appointment online. This includes:
The Main Office in Manila
Regional and district offices
Mall-based satellite centers
LGU-partnered One Stop Shop sites
Every branch connects to the same centralized database, so your clearance carries the same validity no matter which one issues it. What differs between locations is address, office hours, available appointment slots, and sometimes queue volume.
How Many NBI Clearance Centers Are There?
This directory lists 125 active branches nationwide as of 2026, counted directly from the NBI’s own published office data.
You’ll see older guides online repeating a “63 branches” figure, broken into 16 regional, 22 district, 11 LGU, and 14 mall-based offices. That number has been copied across many low-quality sites for years and no longer reflects the actual footprint of the network, since the NBI has added many new mall satellite offices and One Stop Shop sites since that count was first published.
Rather than repeat an unverified category breakdown, this guide counts every individually listed branch, office, and satellite center in the regional tables below. Because new sites open throughout the year, always cross-check the total against the official NBI Office Locator before assuming a specific number.
Latest Updates for 2026
The NBI continues expanding its mall-based satellite network, now covering a large share of Metro Manila, Cebu, Davao, and other major cities alongside traditional government-compound offices.
The official Clearance Office Locator and Regional & District Offices page on nbi.gov.ph remain the authoritative sources for current listings.
New One Stop Shop sites, co-located with agencies like POEA and DMW, continue opening in cities such as Baguio, Clark, Palayan, Legaspi, Koronadal, and Cebu.
How to Find the Nearest Branch
Go to the official NBI Clearance Office Locator on nbi.gov.ph.
Filter or search by region, province, or city.
Cross-check the address and hours against the list in this guide.
During online appointment booking, select the branch that matches your chosen location. This locks in where you’ll complete biometrics.
Official NBI Office Locator
The NBI maintains its own Clearance Office Locator and a separate Regional & District Offices directory on nbi.gov.ph. These pages are the most reliable source for current addresses and hours, since the agency updates them directly. For a newly opened or recently relocated branch, check these official pages first.
You can also reach the NBI directly through its trunkline at (02) 8523-8231 to 38 for general inquiries.
Types of NBI Offices
Office Type
Description
Typical Setting
Main Office
The NBI’s central clearance office in Manila
Government building, UN Avenue, Ermita
Regional Office
Serves an entire administrative region
Provincial capitol compounds or government centers
District Office
Serves a specific city or province within a region
City halls, provincial buildings
Mall-Based Satellite Center
Convenient, extended-hours option inside a shopping mall
SM, Robinsons, Ayala, and similar malls
LGU One Stop Shop
Operated with a local government unit or partner agency
City halls, government hubs, POEA/DMW buildings
What Happens During Your Visit
Knowing what happens once you’re inside helps you move through the queue faster and avoid backtracking for something you forgot.
Step
What Happens
What You Need
1. Check-in
Staff verify your online appointment reference number and confirm your slot
Printed or mobile copy of your appointment confirmation
2. ID and record check
Staff cross-check your submitted details against your valid IDs and the NBI database
Two valid, original, unexpired IDs
3. Biometrics capture
Fingerprints and a digital photo are taken at a scanning station
Clean, dry hands, since smudged or damp fingers can cause re-scans
4. Record verification
Your name and details are checked against the national database for a possible HIT
Nothing extra. This happens automatically
5. Release or hold
If no HIT is found, your clearance prints and releases the same day. If a HIT appears, you’ll be told to return after manual verification
—
This same flow applies whether you’re at a government-compound office or a mall-based satellite center. The equipment and process are standardized, so your clearance carries equal validity regardless of which branch issues it.
These offices also handle more than first-time applications. Renewals pull your existing record instead of starting from scratch, which usually processes faster. Before you go, it also helps to confirm you meet the full NBI Clearance requirements for your applicant type, since a missing document is one of the most common reasons applicants get turned away at the counter.
What to Bring and Do on Arrival
A few small habits make the difference between a same-day release and an avoidable second trip.
Bring your appointment reference number, printed or saved on your phone. Without it, staff can’t pull up your booking or payment record.
Bring two valid, original, unexpired IDs that match the name on your application.
Arrive with buffer time before your slot. Branches process appointments in order, and arriving right at cutoff risks being pushed to the next available slot.
Keep your hands clean and dry before biometrics. Fingerprint scanners can misread smudged, sweaty, or damp prints, which slows down your own processing and the queue behind you.
Wait to be called after biometrics. Most applicants get a same-day result. If your name shows a possible HIT, staff will inform you on the spot and give you next steps.
Booking Tips by City
Davao — High demand. Book two to three weeks ahead, especially avoiding Mondays and Fridays.
Cebu — One of the busiest hubs. If the main office is full, try SM or Robinsons satellite branches for shorter lines.
Iloilo — Covers Western Visayas. New slots tend to open early in the week.
Baguio — Serves the Cordillera region. Smaller daily capacity, so book early during January and June.
Cagayan de Oro — Serves Misamis Oriental. Generally easier than Manila, except during hiring season.
Tuguegarao — Covers Cagayan Valley. Mid-month bookings tend to be easier than the first week of January, June, or November.
Complete List of Branches by Region
The list below is drawn from the NBI’s official published office directory. Confirm current hours and addresses on the official Locator before visiting, since listings can change at any time.
Blas F. Ople Bldg., EDSA cor. Ortigas Ave. Ext., Mandaluyong City
9:00 AM to 6:00 PM
Choice Market Ortigas, Pasig
Ortigas Ave. Ext., Rosario, Pasig City
10:00 AM to 7:00 PM
CAR (Cordillera Administrative Region)
Branch
Address
Office Hours
Baguio City
Upper Session Road, Baguio City
8:00 AM to 5:00 PM
One Stop Shop, Baguio (POEA-CAR)
Q.M. Subd., Baguio City
8:00 AM to 5:00 PM
Region I (Ilocos Region)
Branch
Address
Office Hours
San Fernando, La Union
Aguila Road, Sevilla Norte, San Fernando City
8:00 AM to 5:00 PM
Agoo, La Union
Municipal Hall, Brgy. Sta. Barbara, Agoo, La Union
8:00 AM to 5:00 PM
Tagudin, Ilocos Sur
Del Pilar, Tagudin, Ilocos Sur
8:00 AM to 5:00 PM
One Stop Shop, San Fernando, La Union
Manna Mall, San Fernando City, La Union
9:00 AM to 6:00 PM
Dagupan City
A.B. Fernandez West, Dagupan City
8:00 AM to 5:00 PM
CB Mall, Urdaneta
McArthur Highway, Nancayasan, Urdaneta City, Pangasinan
9:00 AM to 6:00 PM
Magic Mall, Urdaneta City
Alexander St., Urdaneta City, Pangasinan
9:00 AM to 6:00 PM
Laoag City
Brgy. 10, P. Gomez St., Laoag City
8:00 AM to 5:00 PM
Vigan City
Govanes Dike, Bantay, Ilocos Sur
8:00 AM to 5:00 PM
Region II (Cagayan Valley)
Branch
Address
Office Hours
Tuguegarao City, Cagayan
Government Center, Carig Sur, Tuguegarao City
8:00 AM to 5:00 PM
Bayombong, Nueva Vizcaya
Capitol Compound, Bayombong, Nueva Vizcaya
8:00 AM to 5:00 PM
Ilagan, Isabela
National Highway, Brgy. Osmeña, Ilagan, Isabela
8:00 AM to 5:00 PM
Santiago City, Isabela
78 National Highway, Santiago City, Isabela
8:00 AM to 5:00 PM
Region III (Central Luzon)
Branch
Address
Office Hours
San Fernando, Pampanga
Capitol Compound, City of San Fernando, Pampanga
8:00 AM to 5:00 PM
Angeles City, Pampanga
Robinsons Place, MacArthur Highway, Balibago, Angeles City
8:00 AM to 5:00 PM
One Stop Shop, Clark
Clark Freeport Zone, Pampanga
8:00 AM to 5:00 PM
Malolos, Bulacan
Capitol Compound, Guinhawa, City of Malolos, Bulacan
8:00 AM to 5:00 PM
San Rafael, Bulacan
Municipal Hall, Maharlika Highway, Sampaloc, San Rafael, Bulacan
8:00 AM to 5:00 PM
San Jose Del Monte, Bulacan (StarMall)
Brgy. Poblacion, City of San Jose Del Monte, Bulacan
9:00 AM to 6:00 PM
Cabanatuan City, Nueva Ecija
Llanera St., Old Provincial Capitol Compound, Cabanatuan City
8:00 AM to 5:00 PM
One Stop Shop, Palayan City, Nueva Ecija
Palayan Business Hub, Brgy. Singalat, Palayan City
8:00 AM to 5:00 PM
Olongapo City
17 Kentucky Lane, Upper Kalaklan, Olongapo City
8:00 AM to 5:00 PM
Iba, Zambales
Livelihood Bldg., Zone 4, Iba, Zambales
8:00 AM to 5:00 PM
Balanga, Bataan
Provincial Capitol Compound, Balanga, Bataan
8:00 AM to 5:00 PM
Tarlac City
Brgy. Macabulos Drive, San Roque, Tarlac City
8:00 AM to 5:00 PM
Metrotown, Tarlac City
McArthur Highway cor. Juan Luna St., Tarlac City
8:00 AM to 5:00 PM
CALABARZON (Region IV-A)
Branch
Address
Office Hours
Batangas City
Capitol Site, Capitol Hills, Batangas City
8:00 AM to 5:00 PM
Lipa City
New City Hall Compound, Marawoy, Lipa City
8:00 AM to 5:00 PM
Balayan, Batangas
Plaza Rizal, Balayan, Batangas
8:00 AM to 5:00 PM
Sto. Tomas, Batangas
Sierra Makiling Bldg., Km 61 Maharlika Highway, Sto. Tomas, Batangas
8:00 AM to 5:00 PM
Tagaytay City, Cavite
J.P. Rizal St., Kaybagal South, Tagaytay City
8:00 AM to 5:00 PM
Robinsons Dasmariñas
Robinsons Pala-Pala, Dasmariñas, Cavite
10:00 AM to 7:00 PM
Bacoor, Cavite
Bacoor Govt. Center, Molino Blvd., City of Bacoor, Cavite
8:00 AM to 5:00 PM
City Mall, Anabu, Imus
Emilio Aguinaldo Highway, Anabu, Imus, Cavite
9:00 AM to 6:00 PM
Robinsons General Trias, Cavite
Robinsons Place, General Trias City, Cavite
10:00 AM to 7:00 PM
One Stop Shop, SM Bacoor
3/F SM City Bacoor, Gen. Tirona Highway, Brgy. Habay 2, Bacoor, Cavite
10:00 AM to 7:00 PM
Lucena City
Grand Central Terminal, Brgy. Ilayang Dupay, Lucena City
7:30 AM to 5:00 PM
Sta. Rosa, Laguna
Rizal Blvd., Brgy. Tagapo, City of Sta. Rosa, Laguna
8:00 AM to 5:00 PM
San Pablo City, Laguna
4th Flr., San Pablo Shopping Mall, San Pablo City, Laguna
8:00 AM to 5:00 PM
CLA Mall, Pagsanjan, Laguna
Brgy. Binan, Pagsanjan, Laguna
9:00 AM to 6:00 PM
Liana’s, Calamba City, Laguna
Liana’s Supermarket, Parian, Calamba, Laguna
9:00 AM to 6:00 PM
One Stop Shop, Calamba
POEA Bldg., Brgy. Parian, Calamba City
—
Rizal District Office, Taytay
1st Flr., Old Municipal Bldg., Kadalagahan St., Brgy. San Isidro, Taytay, Rizal
8:00 AM to 5:00 PM
MIMAROPA (Region IV-B)
Branch
Address
Office Hours
Calapan City, Oriental Mindoro
Sitio Cuadro Aguas, Brgy. Sta. Isabel, Calapan City
8:00 AM to 5:00 PM
Puerto Princesa City, Palawan
Taft St., Brgy. Liwanag, Puerto Princesa City
8:00 AM to 5:00 PM
Bicol Region (Region V)
Branch
Address
Office Hours
Legaspi City
Quezon Avenue, Legazpi City
8:00 AM to 5:00 PM
Masbate City
Masbate City Hall, Masbate City
8:00 AM to 5:00 PM
One Stop Shop, Legaspi
PhilHealth Albay Office, 2nd Flr., delos Santos Bldg., Business Landco Park, Legaspi City
8:00 AM to 5:00 PM
Naga City
Maria Cristina St., Naga City
8:00 AM to 5:00 PM
Daet, Camarines Norte
J. Lucban St., Provincial Capitol, Daet, Camarines Norte
8:00 AM to 5:00 PM
Western Visayas (Region VI)
Branch
Address
Office Hours
Iloilo City
Duran St., Fort San Pedro, Iloilo City
8:00 AM to 5:00 PM
Roxas City, Capiz
Pueblo de Panay, Roxas City, Capiz
8:00 AM to 5:00 PM
San Jose de Buenavista, Antique
San Jose de Buenavista, Antique
8:00 AM to 5:00 PM
GT Town Center, Pavia, Iloilo
Jaro, Pavia, Iloilo
8:00 AM to 5:00 PM
Kalibo, Aklan (City Mall)
F. Quimpo Ext. cor. Mabini St. and Toting Reyes St., Bo. Andagao, Kalibo, Aklan
8:00 AM to 5:00 PM
Bacolod City
Aguinaldo St., Bacolod City
6:00 AM to 5:00 PM
Central Visayas (Region VII)
Branch
Address
Office Hours
Cebu City
Escario St., Capitol Site, Cebu City
6:00 AM to 5:00 PM
Ayala Mall, Cebu City
Cardinal Rosales Ave., Cebu City
—
J Centre Mall
3rd Flr., Bakilid, Mandaue City, Cebu
8:00 AM to 5:00 PM
Bogo, Cebu
Bogo City Hall, Buac, Bogo City
8:00 AM to 5:00 PM
Insular Square, Cebu City
North Highway, Basak, Mandaue City, Cebu
8:00 AM to 5:00 PM
Central Mall, Lapu-Lapu City
M.L. Quezon National Highway, Brgy. Pusok, Lapu-Lapu City, Cebu
8:00 AM to 5:00 PM
Naga City, Cebu
City Hall Bldg., East Poblacion, City of Naga, Cebu
8:00 AM to 5:00 PM
Robinsons Cebu City
Gen. Maxilom Ext., Cebu City
—
Shopwise Cebu
Mambaling, Cebu City
9:00 AM to 6:00 PM
Sands Gateway Arcade, Danao City, Cebu
Danao City, Cebu
8:00 AM to 5:00 PM
Metro Gaisano, Carcar, Cebu
Carcar City, Cebu
9:00 AM to 6:00 PM
One Stop Shop, Cebu (SM North)
Reclamation Area, Mabolo, Cebu City
9:00 AM to 6:00 PM
Dumaguete City
Capitol Area, Daro, Dumaguete City
8:00 AM to 5:00 PM
Bayawan City, Negros Oriental
New Govt. Center, Sitio Cabcabon, Brgy. Banga, Bayawan City
8:00 AM to 5:00 PM
Tagbilaran City, Bohol
Tagbilaran City, Bohol
8:00 AM to 5:00 PM
Eastern Visayas (Region VIII)
Branch
Address
Office Hours
Tacloban City
NBI Bldg., Sto. Niño Ext., Tacloban City
8:00 AM to 5:00 PM
One Stop Shop, Tacloban
DOLE Compound, Trece Martirez St., Tacloban City
8:00 AM to 5:00 PM
Sogod, Southern Leyte
Municipal Hall, Sogod, Southern Leyte
8:00 AM to 5:00 PM
Robinsons Ormoc
Palo-Carigara-Ormoc City Rd., Ormoc, Leyte
—
Catbalogan City, Samar
Old Health Bldg., Capitol Site, Catbalogan City
8:00 AM to 5:00 PM
Zamboanga Peninsula (Region IX)
Branch
Address
Office Hours
Zamboanga City
19 Corcuera St., Zamboanga City
8:00 AM to 5:00 PM
Jolo, Sulu
Bangkal, Patikul, Sulu
8:00 AM to 5:00 PM
Dipolog City
Quezon Ave., Sta. Isabel, Dipolog City
8:00 AM to 5:00 PM
Pagadian City
BALGU Bldg., Capitol Compound, Pagadian City
8:00 AM to 5:00 PM
Oroquieta City, Misamis Occidental
Capitol Area, Oroquieta City
8:00 AM to 5:00 PM
Geege Mall, Ozamiz City
Burgos St., Ozamiz City
8:00 AM to 5:00 PM
Northern Mindanao (Region X)
Branch
Address
Office Hours
Cagayan de Oro City
Capitol Compound, Cagayan de Oro City
8:00 AM to 5:00 PM
Bukidnon
Provincial Government of Bukidnon
8:00 AM to 5:00 PM
City Mall, Cagayan de Oro
Butuan-Cagayan de Oro-Iligan Rd., Cagayan de Oro, Misamis Oriental
—
Iligan City
IBP Bldg., Badelles St., Pala-o, Iligan City
8:00 AM to 5:00 PM
Davao Region (Region XI)
Branch
Address
Office Hours
Davao City
J.P. Laurel Avenue, Davao City
8:00 AM to 5:00 PM
Bansalan, Davao del Sur
2nd Flr., Public Mall, Bansalan
8:00 AM to 5:00 PM
Mati, Davao Oriental
Nazareno St., City of Mati
8:00 AM to 5:00 PM
Sulop, Davao del Sur
Sulop Public Market, Sulop
8:00 AM to 5:00 PM
Island Garden City of Samal (IGACOS)
Sitio Kaimito, Brgy. Miranda, Babak, Davao del Norte
8:00 AM to 5:00 PM
One Stop Shop, Davao (Gaisano Mall)
J.P. Laurel Ave., Bajada, Davao City
9:00 AM to 6:00 PM
Tagum City
Door 5, Duson Apt., National Highway, Visayan Village, Tagum City
8:00 AM to 5:00 PM
SOCCSKSARGEN (Region XII)
Branch
Address
Office Hours
Koronadal City, South Cotabato
Ace Centerpoint cor. Posadas and Sergio Osmeña Sts., Koronadal City
9:00 AM to 6:00 PM
One Stop Shop, Koronadal
4th Flr., Koronadal City Hall, Koronadal City
8:00 AM to 5:00 PM
Sarangani / General Santos City
San Pedro St., Lagao, General Santos City
8:00 AM to 5:00 PM
Kidapawan City, Cotabato
Kidapawan City, Cotabato
8:00 AM to 5:00 PM
BARMM
Branch
Address
Office Hours
Cotabato City
Governor Gutierrez Avenue, Cotabato City
8:00 AM to 5:00 PM
CARAGA (Region XIII)
Branch
Address
Office Hours
Butuan City
4th St., Guingona Subd., Brgy. J.P. Rizal, Butuan City
8:00 AM to 5:00 PM
Agusan del Sur District Office
Provincial Govt. Center, Patin-ay, Prosperidad, Agusan del Sur
8:00 AM to 5:00 PM
Surigao City
Surigao City Hall, Surigao City
8:00 AM to 5:00 PM
Note: a few centers above show “—” for office hours because the official directory does not list a confirmed schedule for that location at the time of writing. Call ahead or check the official Locator before visiting these specific branches.
Office Hours
Office Category
Typical Hours
Government-compound offices (capitols, city halls)
7:00 AM to 5:00 PM or 8:00 AM to 5:00 PM
Mall-based satellite centers
9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM
A few early-opening regional hubs (Cebu City, Bacolod City)
As early as 6:00 AM to 5:00 PM
Which Branch Should You Choose?
Applicant Situation
Suggested Branch Type
Works a standard 9-to-5 schedule
Mall-based satellite center with extended evening hours
Lives near a provincial capitol or city hall
Government-compound regional or district office
Needs the fastest possible same-day processing
Main Office or a high-capacity regional office
In a rural area far from a major city
Nearest LGU or One Stop Shop office
Traveling for other errands to a mall anyway
Mall-based satellite center for convenience
Mall-Based Center vs Regional Office
Factor
Mall-Based Satellite Center
Regional or Government Office
Hours
Later opening, later closing
Earlier opening, earlier closing
Parking and access
Mall parking and transit access
Depends on local government facilities
Ambiance
Air-conditioned mall environment
Standard government office setting
Queue volume
Can be busy on weekends
Can be busy on weekdays, especially mornings
Best for
Working applicants needing evening slots
Applicants near government centers or provincial capitals
Processing Time
Scenario
Typical Timeline
No HIT, in-branch processing
Same day
HIT or name-match flagged
Additional days for manual verification
High-volume branch during peak season
Longer queues, though same-day release is still common
Common Reasons Applicants Are Turned Away
Reason
How to Avoid It
No online appointment for that branch
Book online first. Don’t assume walk-ins are accepted everywhere
Only one valid ID presented
Bring two valid, original, unexpired IDs
Unpaid transaction
Complete payment before your appointment date
Arriving after cutoff time
Check the branch’s specific hours and arrive with buffer time
Wrong branch selected during booking
Double-check the branch name and address before confirming your slot
Common Mistakes
Assuming every listed branch accepts walk-ins without an online appointment.
Choosing a branch based on an outdated list instead of the official Locator.
Not accounting for mall hours that may differ from standard government office hours, especially on holidays.
Forgetting that some satellite centers have limited daily slots, which fill up faster than main regional offices.
Traveling to a far branch when a closer, less-known LGU office offers the same service.
Frequently Asked Questions
This directory counts 125 active branches nationwide as of 2026, spanning the Main Office, regional and district offices, mall-based satellite centers, and LGU One Stop Shop sites. This number can change as the NBI opens new locations, so always confirm against the official Office Locator.
Most branches operate Monday to Friday only. A small number of mall-based satellite offices may follow different mall hours, but weekend availability is not standard. Check the specific branch’s listing or the official Locator before planning a Saturday visit.
Yes. Your appointment is tied to the branch you selected during online booking. If you need to visit a different one, you’ll generally need to reschedule your appointment to that branch first rather than walking in elsewhere.
Generally, no. Nearly every branch requires a booked online appointment before you can be processed. A few smaller LGU sites occasionally accommodate walk-ins on a limited basis, but this isn’t something to count on. Book online first to avoid a wasted trip.
Yes. The NBI’s general trunkline is (02) 8523-8231 to 38. For branch-specific questions like current hours or slot availability, the official Office Locator is usually faster than calling.
No. The clearance fee is the same regardless of which branch you visit. What differs is convenience: mall-based offices offer later hours and easier parking, while government-compound offices often open earlier.
Conclusion
Finding the right branch in 2026 comes down to matching your schedule and location with the right office type: a government-compound regional office for earlier hours, or a mall-based satellite center for evening convenience. With 125 active NBI Clearance Centers spread across every region, from NCR to BARMM and CARAGA, most applicants have a genuinely nearby option. Because branch details can change, always cross-check your selected office against the official NBI Office Locator before you travel, so your trip matches the current address, hours, and appointment slot exactly.
This guide is independently written for informational purposes and is not an official publication of the National Bureau of Investigation. Branch addresses and office hours are sourced from the NBI’s own published office directory at the time of research and may have since changed. Always confirm current branch details on the official NBI Office Locator, clearance.nbi.gov.ph, before visiting.